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IT Business Analyst II

Coordinating with business stakeholders/customers to gather requirements and then define/create functional requirements

Able to work with testing teams to qualify the user ability and functionality of requirements against the customer’s internal system.

Intake of various system incidents, triage, and management- these incidents from a guidewire-based application – ticketing experience with Service Now (or relative tool is preferred)


Must have recent Insurance industry experience- specifially Claims

2-3+ years of experience as a Business Analyst

--  Work cross functionally between various teams; business and development groups

--  Gather requirements, create functional requirements

Experience supporting SDLC/app dev projects- basic technical familiarity

Understands business strategies and stays abreast of industry trends in the business and technology

Strong relationship building, communications, negotiations, influencing, and analytical skills



Guidewire experience/familiarity

BSA Certification

Bachelor's degree in related area (Computer Science, Information Systems or other related field) or an equivalent combination of education and experience

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